A straightforward web design process designed for clarity, collaboration, and results.
Every successful website starts with a solid foundation. As a Kettering web designer with over 30 years' experience, I've refined a professional web design process that delivers results without the usual agency headaches.
Whether you're a local business in Northamptonshire or a company anywhere in the UK, you'll work directly with me throughout your project. No account managers, no miscommunication, just a transparent project workflow that keeps you informed and in control at every stage.
Working without a clear process leads to missed deadlines, budget overruns, and websites that don't meet expectations. Here's what you get with a proper methodology:
You'll know exactly what you're paying for before we start. Clear scoping means no unexpected invoices halfway through your project.
Each phase has defined outputs and checkpoints. You'll always know where your project stands and what comes next.
This is your website, not mine. You'll have opportunities to review and provide feedback before anything is finalised.
I give honest estimates based on real experience, not optimistic promises to win the job. When I say a date, I mean it.
Every project follows this proven methodology. Here's what to expect when you work with me.
We start by understanding your business, goals, and audience. Through conversation and research, we identify what your website needs to achieve.
We create designs that reflect your brand and engage your visitors. You'll see concepts and provide feedback before any code is written.
Your approved designs come to life with clean, fast, SEO-ready code. We build on WordPress for easy ongoing management.
Let's discuss your requirements and see how we can work together.
Start the conversationAfter thorough testing, we launch your site on our optimised hosting platform. You'll receive training on managing your new website.
Our relationship doesn't end at launch. We offer ongoing maintenance, updates, and support to keep your site performing.
No jargon, no assumptions. I explain everything in plain English and keep you informed at every step of your website project.
I give honest estimates based on real experience and stick to them. No scope creep, no surprise delays.
You work directly with Mark, not a rotating cast of account managers. Your project gets the proper attention it deserves.
Not all web design experiences are created equal. Here's what sets working with 365i Web Design apart from the typical agency experience.
| Aspect | 365i Web Design | Typical Agency |
|---|---|---|
| Communication | Direct with Mark, the person building your site | Account manager relay, messages lost in translation |
| Design Revisions | Unlimited reasonable revisions until you're happy | Capped at 2-3 rounds, then charged extra |
| Timeline Estimates | Honest estimates based on real experience | Overpromise to win the job, underdeliver later |
| Post-Launch Support | Ongoing relationship and maintenance options | Invoice and disappear until next project |
| Project Attention | Your project gets focused, dedicated time | One of dozens in a production queue |
| Pricing Transparency | Clear, itemised quotes with no surprises | Vague estimates, scope creep charges |
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Ready to experience a web design process that actually works? Let's start your project today.
Get your free quoteCommon questions about the web design process, timelines, and working together.
Most projects take 4-8 weeks from kickoff to launch. The timeline depends on scope, complexity, and how quickly you can provide feedback and content. During our discovery call, I'll give you an honest estimate based on your specific requirements, and I stick to it.
Every project is quoted individually based on scope and complexity. A simple brochure site starts from around £1,500, while more complex sites with custom functionality will be higher. I'll always provide a clear, itemised quote with no hidden costs.
Absolutely. You'll see wireframes and visual concepts before any code is written. I'll walk you through the designs, explain the thinking behind each decision, and incorporate your feedback. Nothing gets built until you're happy with how it looks.
I don't impose strict limits on revisions. Reasonable changes are always accommodated because I'd rather get it right than rush through. That said, clear communication early on means major revisions are rarely needed.
Yes. All sites are built on WordPress with an intuitive content management system. You'll receive training on how to update text, images, and blog posts. For more complex changes, I'm always here to help.
Every website I build is mobile-first. This means we design for smaller screens first, then enhance for larger displays. Your site will look and work beautifully on phones, tablets, and desktops. No pinching or zooming required.
I do. Every client receives 30 days of post-launch support included. Beyond that, I offer affordable monthly maintenance plans covering updates, security monitoring, backups, and priority support. Our relationship doesn't end at launch.
With me, you get direct communication with the person actually building your site. No account managers, no miscommunication. I bring 30+ years of experience, personal attention to every project, and the agility to respond quickly. Your project isn't one of dozens in a queue.
Let's discuss your project and see how my process can deliver the results you need.
Start your project